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Online Gambling During COVID-19

Gambling, Gaming & Technology Use
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Online Gambling During COVID-19

​When casinos and bingo halls were closed as part of the province’s response to the COVID-19 pandemic in March 2020, the gambling environment in Ontario changed suddenly. While this lack of availability may prevent some people from gambling during this time, others may choose to gamble online where they have access to lottery, casino games (e.g., slots, Blackjack, poker, and roulette), sports betting, and more. 

Early indicators suggest that an increase in online entertainment, including online gambling, has occurred since implementation of wide-ranging public health directives to stay at home and socially distance during the COVID-19 pandemic.1,2 It is important to consider the potential implications of this increase. 

According to some studies, online gambling can contribute to the development or worsening of gambling problems.3 Some have suggested that the potential for addiction is even higher with online gambling than with land-based gambling.4,5 People who gamble exclusively online are significantly more likely to report harm to their well-being, finances and relationships due to their gambling.6 They are also more likely to report sleep problems and other problems related to their physical and mental health.6 In addition, people who gamble online are significantly less likely to seek help when compared to people who engage in land-based gambling.3 


Online gambling has some features that increase the likelihood of developing a gambling problem or make an existing gambling problem worse. These features include:3 
  • constant availability and ease of access that allow people to play for long periods without interruption
  • the ability to play in isolation
  • use of credit card and digital payments that make it easy to spend money
  • highly interactive and immersive environments that may cause players to lose track of time and money 
It has been argued that the isolated nature of online gambling makes it more difficult to identify risky behaviours such as playing under the influence of alcohol or other drugs.This can also place people at increased risk and can make it easier to conceal a gambling problem from others. 


Research on online gambling is still relatively new, although there are reviews of a wide range of studies related problem online gambling risk factors.8,9,10 

Evidence-informed demographic factors related to problem online gambling include being male and of younger age. Studies have found problem online gambling to be associated with higher household debt, higher and lower socioeconomic status, and higher and lower levels of education. Problem online gambling is also associated with poor mental health outcomes as well as alcohol and other substance use. 

Research further suggests that those who show problem online gambling report higher stress, lower self-esteem, anxiety, and depression. Although more research is needed, physical health conditions, such as chronic illness and disability, may increase the likelihood of problem online gambling.


The COVID-19 pandemic is having major impacts on social and economic functioning across the world. While online gambling may be a coping strategy for some or increase opportunities to virtually socialize during these challenging times, the risk factors for problem online gambling are likely heightened. In addition to the anxiety-inducing climate and media associated with the pandemic, self-isolation and social distancing practices can increase stress, depression, boredom, and other negative affective states.11 People experiencing such feelings may increasingly turn to online gambling as a way to cope. 


Recognize that online gambling may be an issue for your clients and ask them about it. Use a brief screening tool such as this gambling quiz on Provide a brief intervention (see SBIRT course under resources below to learn how to do a brief intervention) or make a referral to treatment if needed.

You can also educate players about ways they can reduce risk. Most licensed gambling sites are required to provide consumer protection tools that include deposit limits and time-outs.12 PlayOLG, which is the only online casino regulated by the Province of Ontario, requires players to set a weekly deposit limit and gives them the option to set a weekly loss limit, a limit on lottery spending, and session time limits. 

If your client is concerned about their gambling, you can suggest that they:
  • complete a gambling quiz that provides feedback on their level of risk
  • set a break of one day to three months  
  • request self-exclusion which means they would be banned from using the site.

Resources that can help

SBIRT - This self-directed online course for addiction and mental health professionals provides participants with a basic understanding of screening, brief intervention and referral to treatment for problem gambling. 

Connex Ontario – This helpline provides information and referral to treatment for people dealing with problems related to substance use, mental illness or gambling. 

Self-Help Gambling Tools – These free, anonymous and easy-to-use tools from CAMH can help someone who is trying to reduce or quit gambling. They are also 
helpful for family members or friends.

L​ast updated: May 28th, 2020

This information is intended to help clinicians in their use of evidence-informed practice (EIP) when screening, assessing, and treating clients with behavioural addiction(s). Evidence-informed practice, sometimes called evidence-based practice, is a client-centred approach to clinical decision making. It’s a way to solve problems by integrating the best available research evidence with the clinician’s experience, the client’s preferences and values, and the organizational and cultural context.1,2,3,4